10 Nov 2026
Mad Paws vs Lulu & Co: which pet care option suits you?
If you're comparing Mad Paws and Lulu & Co for pet care in the Hills District, the first thing to understand is how you find and arrange your care.
Mad Paws is a marketplace connecting pet owners with individual pet sitters. Lulu & Co is a local pet care business delivering services through our team. Either option still needs to be assessed against your pet's routine and care requirements.
How does booking through Mad Paws work?
Mad Paws lets owners search sitter profiles and consider factors such as location, services, availability and reviews. Its advertised options include house visits, dog walking, care at a sitter's home and pet and house sitting.
The arrangement depends on the sitter and service you choose. Confirm their experience, visit duration, attendance hours, price and handling approach directly. Mad Paws recommends a meet and greet before committing to a booking.
How does Lulu & Co work?
You enquire with our business, discuss your pet's needs and arrange an introduction before care begins. Our services include recurring dog walks, express visits and in-home holiday care.
Our all-female team follows our care procedures, with visit information and client communication managed through our app. Your pet's needs and our scheduling determine the arrangement; discuss carer continuity with us rather than assuming a single person will always attend.
Compare the arrangement you actually need
| Question | Mad Paws | Lulu & Co |
|---|---|---|
| How do I choose care? | Compare individual sitter profiles and confirm the booking details | Enquire with our business to discuss an appropriate service |
| Where does care happen? | Depends on the chosen service; options include your home or a sitter's home | Dog walks and visits based from your home |
| Can someone stay overnight? | Pet and house sitting is an advertised option; confirm attendance with the sitter | Our holiday service consists of visits, without overnight attendance |
| How do I receive updates? | Agree the communication details for the booking | Client app reports, photos and visit notifications |
| What does it cost? | Check the sitter's rate and the total booking price | Request the price for your service, dates and care needs |
Which might suit your family?
Mad Paws may be worth exploring if you want to compare individual carers or need a care format such as hosting or overnight house sitting. Assess the person and property involved, not just the platform name.
Lulu & Co may suit you if you're looking for a local team for regular walks or structured visits, with an ongoing relationship and a shared approach to care. We support families across the Hills District and Sydney's north-west, including The Ponds, Quakers Hill and Kellyville.
If your pet needs company throughout the night or cannot safely cope between visits, our visiting holiday service may not meet that need.
Ask either provider the same practical questions
Who is responsible for my pet? What experience do they have with these needs? What happens if they're unavailable? How long will my pet be alone? What is the emergency plan?
Check written terms and any insurance or guarantee conditions separately. Don't assume different providers offer equivalent cover.
Looking for recurring dog walks or holiday care visits? Contact Lulu & Co with your suburb and your pet's routine, and we'll discuss whether we're a suitable fit.
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